doodleconfig

00WHAT THE GUIDANCE SAYS

Check the settings
before you forget it.

Hands holding a smartphone while setting up a small white home security camera on a bookshelf in a bright living room
AI-generated image, not a photograph of a real person or place.

A smart device is a small computer.

Cameras, speakers, plugs and thermostats all join your home Wi-Fi. The NCSC says you can't just switch one on and forget it: a few settings at setup make it much harder to hack.

SET IT UPthen keep it updatedUpdated

Check a setting

01Principles

  • Replace any default password
  • Turn on automatic updates
  • Switch off what you don't use
  • A few settings, fewer risks

02THE SHORT ANSWER

Change, update,
switch off.

Most of the risk sits in a few settings.
The NCSC lists them in plain words.

PASSWORDS

No default passwords

If a device comes with a default password, change it. The NCSC suggests a password made of three random words, and 2-step verification if the app offers it.

Check a setting

UPDATES

Let it update itself

Updates fix bugs and security holes. The NCSC says to switch on automatic updates where available and install manual ones when prompted.

How to do it

ROUTER

Close doors you don't use

Turn off remote access if you never use it away from home, and consider disabling UPnP and port forwarding on the router.

See the numbers

03A QUICK SETTINGS CHECK

Which setting
are you looking at?

Pick a setting you have found in a device's app to see what the NCSC suggests. The bar shows how strongly the guidance points to acting.

Based on NCSC guidance on smart devices and smart security cameras. General information only: follow the manufacturer's instructions for your model.

Settings check

Choose a setting
A default passwordChange it

Default passwords are often well known or guessable, such as admin or 00000. Change it to a secure one, for example three random words.

Automatic updatesSwitch on

Turn on automatic updates if available and install manual ones when prompted. The camera software is sometimes called firmware.

2-step verificationTurn on

If the device or app offers 2-step verification, turn it on. It makes access much harder even for someone who knows your password.

Remote accessOff if unused

If you don't need the device when away from home Wi-Fi, switch remote access off. For a camera this may also stop movement alerts.

UPnP on the routerConsider off

Criminals can exploit UPnP and port forwarding. Disabling them may stop some games or media servers working, so it is a trade-off.

Source: NCSC, Smart devices: using them safely in your home (reviewed 2024) and 'Smart' security cameras: using them safely in your home (2020).

04TWO NUMBERS WORTH KNOWING

Lots of devices,
lots of guessing.

One figure on how many devices we own,
one on how often weak passwords are tried.

≈ 9 devices

Connected devices per household

The UK government says 99% of UK adults own at least one smart device and households own an average of nine connected devices.

UK HOMES · GOV.UK

2,684 tries

Attempts on five devices in a week

A Which? investigation cited by the government found a home full of smart devices faced more than 12,000 hacking attacks in a week, including 2,684 attempts to guess weak default passwords on just five devices.

PASSWORD GUESSES · WHICH? VIA GOV.UK

Since 29 April 2024, UK law bans easily guessable default passwords on new smart devices, and manufacturers must say how long security updates will last and how to report security issues.

05FOUR STEPS AT SETUP

Safer from
the first switch-on.

These take a few minutes in the device's app. Look in the settings or system area, or the support section of the maker's website for your model.

  1. Check the support date

    Before you buy, check how long the maker will provide security updates. The NCSC calls it a 'use by' date.

  2. Set your own password

    Replace any default password with a secure one, and turn on 2-step verification if offered.

  3. Turn on auto-updates

    Let the device install updates itself, and accept manual ones when prompted.

  4. Factory reset before passing on

    Reset a device before you sell or give it away, so your personal data is removed.

A plain white home broadband router with small green lights on a wooden shelf beside a houseplant
AI-generated image, not a photograph of a real person or place.

06WHAT THE LAW CHANGED

Security by default,
since April 2024.

Hands typing on a smartphone beside a new white smart plug and its plain cardboard box on a kitchen worktop
AI-generated image, not a photograph of a real person or place.

The UK's product security regime came into effect on 29 April 2024. Manufacturers of consumer connectable products, from phones and TVs to smart doorbells and connected fridges, must meet minimum security requirements.

Easily guessable default passwords such as 'admin' or '12345' are banned, makers must publish contact details for reporting security issues, and they must be open about the minimum time a product will get security updates.

07Questions

Questions people ask

What counts as a smart device?

The NCSC describes smart devices as electrical items that connect to the internet or your home network, usually by Wi-Fi: speakers, fitness trackers and security cameras, but also fridges, thermostats, kettles and washing machines.

Why does the support period matter?

Without security updates a device becomes easier to hack and may stop working. The NCSC suggests treating the support end date as a 'use by' date, and avoiding devices whose support will end soon.

What makes a good password for a device?

The NCSC suggests a secure password made by combining three random words you will remember, and avoiding the most commonly used passwords.

Should I turn off remote access?

If you don't need to use the device when away from home Wi-Fi, the NCSC says to switch remote access off. For cameras this may stop alerts and some smart home links working.

What should I do if I think a device has been taken over?

Check the manufacturer's website for steps to take, and reset the device using the manufacturer's instructions, the NCSC advises.

08Sources

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